Sustainability Report 2016



Management Approach

In the 21st century, the challenge for major businesses like Kuehne + Nagel is to reconcile social and environmental responsibility with the commercial needs of its customers and shareholders. The answer is to confidently embrace the role of a good corporate citizen, both to empower employees to give back to their communities, and to articulate the longer-term commercial value of behaving responsibly.



Our People

Despite the relentless advance of technology people remain the lifeblood of a forward-thinking business like Kuehne + Nagel. We work hard to attract and develop talented people, regardless of age, gender, religion, race, physical disability, ethnicity, orientation or experience. Our core business value of continuous improvement applies to our people development as much as it does to our service offerings. The reward for these investments is growing skill levels, greater job satisfaction and a stronger assurance of long-term reliability for our customers.


Organisational changes, when needed, are implemented in cooperation with employee organisations and other stakeholder groups, such as the European works council, trade unions and other employee representatives. Around 60 per cent of all employees are covered by collective bargaining agreements.


As globalisation and digitalisation increase, new ways to recruit talent are needed. In 2016, we implemented KN Careers, a new global e-recruitment solution, to increase efficiency in our recruitment process. The activities on leading online recruiting portals were expanded and vacancies were filled much faster than before.



Training and Staff Development

Our Global Talent Development Programme, aimed mainly at young talent from all regions and business units, offers an intensive 2-year professional training to prepare participants for taking on key positions as future leaders of Kuehne + Nagel. In 2016, 44 people took part in this programme, with another 64 joining the Emerging Talent Programme, a regional initiative that aims to identify and develop a broad range of talent at an early stage for national positions.


Depending on individual needs, Kuehne + Nagel offers existing managerial staff globally standardised and sequential training programmes via live and online training sessions.



Employee Indicators

Non-management Functions


In 2016, over 27,000 live trainings were held, with almost a third conducted on QSHE (Quality, Safety and Health, Environment), Security and Dangerous Goods topics including product training, the use of new digital processes and updates of industry-specific knowledge. More than 210,000 individual online training sessions were delivered in Code of Conduct, Security, Sales, among others. Code of Conduct live training was provided to more than 14,000 employees – mainly new joiners – while more than 6,000 employees additionally participated in Code of Conduct online trainings. All our trainings make no differentiation based on gender or type of employment.

  Americas EMEA Asia-Pacific
Number of employees per region 10,418 51,835 7,785